Frequently Asked Questions
Everything you need to know about bringing Nuvé style into your home.
What is the typical shipping time for furniture and decor?
Most decor items ship within 3-5 business days. For larger furniture pieces, delivery typically takes 2-3 weeks as we use specialized white-glove carriers to ensure your items arrive in perfect condition.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture returns.
Do you offer fabric swatches for sofas and upholstered items?
Yes! We want you to feel confident in your choice. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to see how colors look in your unique lighting.
Are Nuvé products sustainably sourced?
We are committed to ethical craftsmanship. Many of our collections feature FSC-certified wood, recycled textiles, and low-VOC finishes to ensure a healthy environment for both the planet and your home.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. For large furniture deliveries, our logistics partner will contact you directly to schedule a convenient delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your home upgrades over time.